Frequently Asked Questions
Everything you need to know about shopping with Boutique Jacques International.
What is the typical shipping timeframe for international orders?
Boutique Jacques International offers worldwide shipping. International orders typically arrive within 7-14 business days, depending on the destination and customs processing times.
What is your return policy for high-end fashion items?
We accept returns within 30 days of delivery, provided the items are in original condition with all tags attached. Please note that certain limited-edition pieces may have specific return restrictions.
How can I ensure I am selecting the correct size?
Each product page features a detailed size guide. Since we curate collections from international designers, we provide conversions between US, UK, and EU sizing to ensure a perfect fit.
Are the products sold on your site authentic?
Absolutely. Boutique Jacques International guarantees the 100% authenticity of every item we sell. We source directly from authorized luxury designers and reputable fashion houses.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer professional styling advice?
Yes, our dedicated fashion consultants are available via email or live chat to help you curate your wardrobe or find the perfect outfit for a special occasion.